On the role of GIIC facilitators

 

Congratulations on being nominated to the role of GiiC facilitator within your organization.

Across the province the network of GIIC facilitators will comprise health professionals from many backgrounds. It will be an interprofessional team itself. So far, we have had physicians, advanced practice nurses, nurses, social workers, and occupational therapists nominated to represent their Family Health Team or Community Health Center.

 

The key selection criteria we suggested for recommending FHT/CHC facilitators were personal interest, breadth of clinical experience, acceptance by your colleagues and, perhaps ideally, the qualities of an informal opinion leader. Informal opinion leaders are individuals to whom others often turn for advice – they like answering questions, seem to stay up to date on a wide range of topics and communicate in a down to earth and humanitarian way. So congratulations once again, you must be a very special health professional.


We will provide you with 16 hours of training with our team of GiiC consultants and expert local faculty. Each of you will have a regional GiiC consultant who will support you when you return to your organization for a period of 3-4 months and, we hope, longer. We will invite you to a follow-up meeting to share your experiences with us and as well, we will invite you to the annual meetings of the staff of the Regional Geriatric Programs of Ontario, held in Toronto in the Spring, in order to build bridges to the provinces specialized geriatric services.

 

We will provide you with a GiiC toolkit in both hard copy and electronic versions. The toolkit will provide a range of tools on 18 dimensions of geriatrics and on interprofessional practice and interorganizational collaboration. For each dimension there are Quick Facts, Practice Aids, Practice Algorithms, Quizzes, Patient Handouts, Teaching Case Studies, Slide Materials and Reference materials, designed to help you in the facilitator role. The GiiC facilitator website is available for you at http://giic.rgps.on.ca . It is a secure resource and once you have opened a membership, you can download the GiiC resources, discuss issues with each other and with your GiiC consultant.

 

 

But what specifically is required of you . . . ?

 

We know that there are no two FHTs or CHCs the same and that each organization responds to the needs of its frail seniors in diverse ways. Similarly, we anticipate that there will be a range of opportunities for you to implement GiiC processes in your organization. Some of you are working in organizations that want to introduce big changes in the care of frail seniors, while many of you will be working in organizations that are already going through significant developmental change. For you, GiiC might lead you to be able to find the right tool to better serve one of your teams seniors. Whether big or small, we will consider each instance a significant success. We know that big things often come from small beginnings and that it is hard to tell ahead of time which small beginning that might be.
 

We will be evaluating the project and part of the evaluation, having your team complete a perceptions of teamwork survey and network analyses of your team and its interorganizational collaborations, will itself be an intervention to help your team in these areas. We call this approach to measuring and teaching ‘edumetrics’.


With all of this in mind your GiiC facilitation might include some or all of the following activities:

Clinical geriatrics activities
Informal opinion leadership on geriatrics issues
Periodic reviews of geriatric practices

Coaching of clinical knowledge to practice activities

Liaison with formal geriatrics experts

Able to recommend context specific assessment tools

Inter-professional practice activities
Annual survey of team member perceptions of the team
Coordination and facilitation of quarterly team process meetings
Facilitate reflection on issues of team performance
Facilitate teamwork problem solving
Coordination of inter-professional mentoring for new staff

Inter-organizational collaboration activities
Annual inter-organizational network analysis and expectation surveys
Identification of inter-organizational boundary management functions
Facilitation of annual and ad hoc meetings of the inter-organizational network
Network feedback process analyses for quality improvement initiatives

Problem solving inter-organizational issues and concerns

But most of all keep in mind, that we are very grateful for your interest in our project. We will work hard to help you and for us success can come in both large and small initiatives.